Privacy Policy
Effective date: January 1, 2026
1. Overview
Softbay Atelier (“we”, “us”, or “our”) operates educational services available via softbay.online. This policy explains how we collect, use, disclose, and safeguard personal data.
2. Data We Collect
Account data (name, email), purchase records, course activity, device data (IP address, user agent), and cookies necessary for authentication, analytics, and preferences.
3. How We Use Data
- Provide and maintain courses, assessments, and certificates.
- Process payments and manage billing records.
- Improve content through analytics and feedback.
- Send important notices about policy changes, security, or service updates.
4. Legal Bases
We rely on contractual necessity (to deliver purchased services), legitimate interests (to secure and improve), and consent where required (e.g., certain analytics cookies).
5. Sharing
We may share data with trusted processors (e.g., payment providers) under strict contracts. We do not sell personal data.
6. Data Retention
We retain records for as long as necessary to provide services, comply with law, resolve disputes, and enforce agreements. Retention periods vary by category.
7. Your Rights
Subject to law, you may request access, correction, deletion, restriction, or portability of your personal data. Contact [email protected] to exercise rights.
8. International Transfers
Where data is transferred across borders, we implement appropriate safeguards, including contractual clauses and access controls.
9. Security
We apply administrative, technical, and physical safeguards such as encryption in transit, access least privilege, and routine monitoring. No method is 100% secure.
10. Cookies
We use essential cookies for sign-in and preferences. You may decline non-essential cookies via the banner, though some features may be limited.
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
12. Changes
We may update this policy. Material changes will be announced via email or in-product notices.
13. Contact
Questions? Email [email protected] or write to: Softbay Atelier, 548 Market St, San Francisco, CA 94104, USA.